R. Amélia Rey Colaço, 40, Carnaxide, Portugal hexonio@hexonio.com +351 211 542 606

Technological Systems Infrastructures

If your IT systems need improvement, a pragmatic approach is probably your best option. Hexónio's professionals are focused on the success of projects and on business objectives. To this end, they work together with their customers to find the perfect balance between cost and benefit.


Hexónio is well aware of the needs and challenges that companies face today. From systems availability to cybersecurity including remote access, it is essential to have a team of professionals in the organization capable of keeping the infrastructure updated and correctly sized. The heterogeneity of systems and platforms necessary for all areas of the company implies a very demanding integration of technologies and a critical management of assets by the infrastructure team

Systems Technologies
  • Windows
  • Linux
  • Cloud (Azure, AWS)
  • Microsoft
  • VMWare
  • Cisco
Infrastructure Consultancy
  • Systems and Storage
  • Network and Security
  • Local and remote support
  • Design, implementation and support of data centers, networks and computer systems
  • Attendance, screening and user support at the Service Desk 24*7
  • Field Support local and reactive per call
  • Monitoring and alarming of systems and applications
  • Evolving, preventive and proactive maintenance
  • Management of support contracts with other entities and partners

How We Can Help

We can help in countless ways when within the various areas of infrastructure competence, such as design, implementation and support of the entire computer system, user support and monitoring and alarming of systems and applications.
But, more importantly, we can help with all of this focused on the operational and business needs of companies.

Common Mistakes

In the area of technological infrastructures once the solution has been set up, the infrastructure often fails to give it the attention it requires.

Just as organizations are not static and evolve, so does your business and operation. If the infrastructure does not follow this evolution, it ends up impacting both the business, and the operation. The reason for it can be as simple as an obsolete architecture, under-dimensioning of the computer network or lack of external connection to the organization's systems, preventing, for example, teleworking.
There are, however, other risks and costs substantially greater, they can scale up to compromise the entire organization. Situations such as cyberattacks and failures in the backup process can result in a drastic situation for the business and for the operation.


In the area of Information Systems and Technologies and based on the specifications of the customer needs, the implementation of solutions involves the provision of the following services:

  • consulting in the definition of Information Systems strategy;
  • general assistance in the areas of data center (onPrem or Cloud), virtualization, networking, security, monitoring and service desk;
  • support for contracting IT and telecommunications equipment and services;
  • management of maintenance contracts and respective SLAs;
  • application and system administration and operations;
  • local data network management, including active and passive network equipment;
  • permanent monitoring of systems and applications;
  • Centralized Service Desk;
  • Network Operations Center;
  • remote and on site support;
  • support desktop, printers and other technological equipment;
  • computer security;
  • analysis and guarantee of the provision of the service in accordance with the agreed SLAs.

Simply put, we work in cooperation with management. Management identifies the needs and we work together on a solution that meets the business needs and the management concerns.
The adoption of methods and tools suited to specific situations, the rigor of the diagnosis and a proven ability to analyze and reorganize processes, constitute the key to the success achieved and the satisfaction of the customers who have trusted us

Hexónio understands the IT Infrastructure challenges

A large part of Hexónio's day-to-day involves ensuring the correct functioning of corporate system infrastructures.
We do this activity with such pleasure that we have 24/7 services in this area.

Got a challenge for us? Contact Us.